Frequently Asked Questions

- How much is the shipping cost to my country?
We offer FREE shipping worldwide.

- How is the sizing on the clothing?
Our Kevve-Inc aparel has a normal european size fitting. Each product has their own fit as detailed in the product itself. Our hoodies fit normal european sizing. 
If you like to wear it loose/oversized, please select a size up.

- Does my artwork comes in a box?
Yes, all of our products come in a 7mm thick double corrugated cardboard box with inside protection for a flawless delivery. 
 
- My country is not in the shipping list, how do I order?
Contact us by email and we will add your country to our shipping list, we ship worldwide.

- Do I need to pay import costs on my package?
If your country is outside the EU-zone, you might be obligated to an import tax.

- How long does shipping/delivery take?
All of our Kevve-Inc products are on stock (unless stated otherwise) so ready to ship. When your order is placed AND paid, it will be shipped the same day when it's ordered during office hours. (8am & 4pm UTC+1 (MET, Mid European timezone)).

- Is my order secured when shipped?
-Yes!

- How do we ship?
We ship all our orders with FedEx. We are not responsible for missed birthdays, holidays, ... We ship out your order the same day or the working day after a weekend/national holiday. 
We ship under DAP incoterm for packages outside Europe.

- How can I track my order?
When your order is shipped you received a tracking number. Track it at http://www.FedEx.com  Or at the tracking link provided when your order is shipped. 

- Do you have a return policy?
You can always return a Kevve-Inc order within 14 days in the original bag to our HQ and in perfect condition. Return costs are at own expenses. Once the goods received you will receive a gift voucher for the exact amount of your goods. Sales and products bought with a discount voucher code can't be returned unfortunately.

- How can I pay?
We accept, Paypal, Visa, Mastercard & American Express, Maestro, Bancontact, iDeal. 
- I can’t find your address on your website?
Correct! Our showroom and pick-up location is only available after appointment.
We thank you for understanding.

- My question is not listed above.
Feel free to contact us at any time and we're happy to help you.

Kevve-Inc is a part of MK Brands, a registered brand.